Job Title: Chief Technical & Information Officer (Opco)
Business Unit: Networks
Reporting to: Country Manager (Opco)
Subordinates: Head of Networks and Networks Business Unit
Location: Dar es Salaam
Key Responsibilities:
- Efficient Network Planning o Defining the Network Plan for the company’s rollout with the design and build partner/vendors; o Optimise network plan including the radio, transmission and core in consultation with the market planning team to minimize the TCO while meeting the business requirements;
- Appointment of local vendors and contractors in consultation with the Group Chief Technical
Officer; o Ensure proper Traffic planning, traffic data analysis and reengineering of the network in line with the growth in business;
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- Preparation of Network Capex and Opex budget for the OpCo(s); o Support the Company’s Business Planning team;
- Defining/discussing the interconnects with other operators and engineering the Poi’s as per the traffic needs;
- Providing technical support to the Head of Corporate services on regulatory and commercial matters;
- Network Rollout o Management and validation of the Network Rollout Plan in line with the latest approved Group
Project Plan; o Produce a clear activity and milestone targets within the Network Rollout Plan in consultation with the Network Partner;
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- Ensure that all timelines as per the approved Launch Plan are met;
- Briefing and co-ordination of the Rollout team to ensure that all deliverables are met and escalation of issues to the Country Manager and Group CTO where required or where there is a likelihood that delivery could be impacted;
- Provide weekly reports in accordance with approved formats, referring specifically to actions, progress to plan, challenges and focus areas for the following week;
- Issue completed deliverables as an appendix to the weekly report, (Milestone
plan/Organisational plan/Teams Action plan etc.)
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- Ensuring the projects and KPIs are delivered in time, within the budgets and resources allocated for the projects including those to be delivered by the Key vendor/partner management roll out of the network;
- Ensuring that all the network KPIs contracted are delivered and improved as per targets defined and network operations management including:
- Ensure efficient network operations including the Company platforms, LTE network and Enterprise network and third party provided transmission networks to meeting and exceeding the KPIs set for the network.
- Track and monitor Network performance and perform optimisation from time to time to improve the KPIs;
Manage all technical aspects of interconnects with other operators and ISPs; o Management of third party suppliers such as ISPs, VSAT, operators etc;
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- Perform efficient Management and governance of the MSP (Managed Service Partner) and other contractors;
- Ensure that the network Capex and opex are within the budgets and are spent prudently o Give direction and leadership to the network team and manage their performance;
- IT Taking accountability for the uptime and performance of IT services, and acting as the key interface for internal business users into the information technology environment;
- Supervising and working with the various support organisations (both external to Company as well as those provided within Company’s Group & Opco structures) to ensure service availability as per agreed SLAs;
- Management and skills development of the IT Operations team members to minimise any
disruptions to the service and maximise the capabilities of the local team to resolve issues;
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- Budgeting and forecasting for IT Capex and Opex;
- Liaising with Group IT team to ensure that any IT system tests and trials done to improve the
Company service are done in a safe environment and with no disruptions to the service; o In the event of service outages, ensure service restoration and resolution within agreed SLAs and ensure the relevant reports and escalations are done and a lasting solution developed within the shortest time possible;
Essential |
Desirable |
Degree or other equivalent in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems |
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Essential |
Desirable |
+15 Years of work experience.
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Experience of managing network operations in the outsourced environment will be preferred. |
Exposure on managing a communications network and preferably with supervisory experience. |
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Essential |
Desirable |
A self-starter who is driven and energetic. |
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Possess strong supervisory skills |
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Good interpersonal and communication skills and the ability to manage a team and work as a team |
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Leadership to drive the teams |
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send your CV to info@nrapinternational.com
Application Deadline 26/09/2018